Helly Hansen Newport Shipping Policies
Helly Hansen Newport is the original HH online store. We are proud to offer fanatical service from outdoor experts. Since 1998, we have shipped over 10,000 orders worldwide! We've shipped to every state in the US, 24 countries and 3,100 cities.
Questions About Shipping
We are available during regular business hours (by phone 9am – 9 pm EST 7 days week) by calling 877-helly-98 ext 4 (In Rhode Island) 401-849-6666 x-4. Or, click on the Live Chat button to start a session online with one of our tech representatives. You can also email us with questions or comments and we’ll be sure and respond promptly.
Processing Time
Please allow for up to 3 days processing time on all orders.
Shipping & Delivery
Helly Hansen Newport ships according to the following options*:
- Standard UPS Ground: 5-7 business days for delivery
- UPS 2nd Day Air: 3-4 business days for delivery
- UPS Next Day Air: 2 business days for delivery Mon. - Fri.
- Orders to Alaska, Hawaii, Puerto Rico and outside of the United States are shipped via USPS and generally take 6-10 business days
*For PO box of APO address, please select usps shipping service.
International Shipping
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Helly Hansen Newport's ONLINE store currently offers shipping to the following countries*:
Australia
Austria
Belgium
Canada
Denmark
Finland
France
Germany
Greece
Greenland
IcelandIreland
Italy
Japan
Luxembourg
Netherlands
New Zealand
Norway
Portugal
Spain
Sweden
Switzerland
United KingdomFor other international orders, please call the store directly for shipping quotes.
*Shipping cost does not include tax and duties charged by customs.
*Please note*
Products currently in stock at our store are available for immediate shipment. Products that are not in stock are ordered directly from our corporate warehouse. If you require rush processing, please send us an email at orders@hellynewengland.com or call us at 1-877-HELLY-98 X-4